Our Nursery is located at:
20815 2nd Concession, East Gwillimbury, Ontario, L9N 0G9
All orders placed for pick up from our nursery require a scheduled pick up time and date. This is important because we keep these little growing gems with their friends for as long as we possibly can to keep them happy before preparing them to head to a new home.
After you successfully place an order in queue with us, you will be directed to an order summary page with instructions and link to book your pick up.
The link to the booking portal will display available pick up times up to 21 days from when your order was placed as orders should be retrieved within this window.
Pick up times are available first come first serve. Pick up times following a botanical treasure hunt can be limited as many eager plant parents are booking their growing gems' "Welcome Home!" day.
Due to the size of our location, we do need to regulate the number of pick ups throughout the day to ensure flow of traffic. Please select your pick up date and time from the availability provided.
When you have successfully booked your order pick up, you will receive a confirmation email of the date and time booked, instructions on what to do upon arrival at the nursery for pick up, along with a link if a reschedule is required.
- Do not arrive at the nursery for pick up without a confirmed pick up time and date.Same day pick up and next day pick up are not available as we are a small team processing the orders. The available pick up times will be provided in the link sent via email after you have successfully placed your order.
- You will have 21 days to book and retrieve your order from the day it was placed. Orders not retrieve within 21 days will automatically be cancelled/refunded minus the 5% restocking/processing fee on the total amount collected.
- If you did not receive a confirmation email shortly after placing your order and you have already checked your Junk Folder, please reach out to us as there may be an error in your email on file and you may miss future important notifications regarding your order.