Due to the live nature of our product we are unable to accept returns, refunds or exchanges on orders that have been fulfilled, picked up and/or shipped. That being said, we stand behind what we offer. This is why we have a 7 Day Healthy Plant Guarantee.
To find out more details click here.
Orders that have not yet been processed, picked up or shipped can be cancelled in part or whole with monies received returned to method of payment minus a 5% restocking fee.